Stash Tea Website SUX

While trying to find out more information on this Ginger Peach tea that my hubby picked up from the grocery store, I ran into this awful message on the Stash Tea website:

At this time our website does not support the Chrome browser. We hope to be able to support the Chrome browser in the near future. Please use the Internet Explorer, Firefox or Safari web browsers for your shopping transaction, or call us 24/7 at 800-826-4218 to place your order.

We apologize for the inconvenience and thank you for visiting Stash Tea.

Really?!?  Why – in the days of cross-browser platforms like jQuery – am I still seeing this?  Why do companies with such a wide audience base let their web developers get away with this?  Why is this acceptable?

Thankfully their site supports Internet Explorer, one of the harder browsers to develop for.  No error messages on IE 9 beta… which is much newer than Chrome!  Grrr…

And the feature that would tell me the information I’m looking for… works sorta in Firefox once I figured it out.  What in the world?!? Not only does it not work on a modern browser, but it doesn’t work easily… you have to maybe hover for a significant amount of time to get the product information window to display, even though the Product Information text looks like it’s a link.

It’s maddening enough when a browser isn’t supported, but when the data you need – such as product information – doesn’t display properly, if at all… ugh!

Looks like I’ll stick to my Twinings, Celestial Seasonings, and Lipton teas… no Stash Tea for me with that horrible user experience on their website. 

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