Just a few weeks before devLink, I purchased a new laptop to replace my ASUS G51JX. I ended up getting a Dell Latitude E6520. Within the first few days of getting it, the laptop had a KERNEL_DATA_INPAGE blue screen and lost sight of the hard drive. After rebooting a few times and working with Dell ProSupport, it came back up. Unfortunately, we couldn’t identify what had caused the issue. We figured it would be a one-time deal, perhaps a fluke.
Fast forward to today… so the laptop made it through devLink without showing any adversity. However, this morning, while listening to Zune, reading emails in Outlook, and chatting with my husband on Lync Communicator, the laptop decided to spontaneously throw another KERNEL_DATA_INPAGE error. Unfortunately, this BSoD doesn’t log info or create minidumps and reboots quicker than you can say “Dude… don’t get a Dell!” So my frustration was back. Rebooted, couldn’t see the hard drive… rebooted again and the hard drive came back just fine.
This special 512e hard drive just doesn’t like me. I think it’s a 512evil hard drive for as stable as it has appeared. However, we’ll see if its replacement is any better.
After an hour and change of diagnostics with Dell ProSupport, I’m getting a new hard drive. I’m thankful for Dell ProSupport – support in English with a very knowledgable crew. I didn’t have to deal with a script, and Todd in Nashville was great at getting me what I needed.
Why am I Wi-flagged with laptops lately?